See Our COVID-19 Page For Orders Placed During March 20 - June 8

Frequently Asked Questions

Q. What Does The Luminescence™ Mask Do?

A. In Short It's a Multi-Purpose Skin Solution For You: 

Each Luminescence™ LED Face Mask has seven different color LED Lights built-in that you can switch through, each color treating the skin in different aspects. 

Red: Anti-Aging, Promotes Collagen, Tightens loose skin, increases elasticity, Revitalizes Cells, Improves Blood Circulation 

Blue: Sterilizes Acne-Producing Bacteria, Shrinks Sebaceous Glands, Reduces Inflammation & Scarring, Promotes Oxygen 

Green: Reduces Hyper-pigmentation, Balances Oily Skin, Relieves Mental Stress, Promotes Lymphatic Drainage 

Purple: Combination of Red & Blue Light; Anti-Aging, Sterilizes Acne-Producing Bacteria, Reduces Inflammation & Scarring, Reduces Fine Lines & Wrinkles 

Cyan: Reduces Swollen Capillaries, Balances Skin Texture, Reduces Inflammation & Scarring, Relieves Mental Stress 

Yellow: Stimulates Red Blood Cells, Reduces Pigmentation, Balances Skin Texture, Reduces Fine Lines & Wrinkles, Reduces Redness 

White: Penetrates Skin Deepest; Speeds up Skin Metabolism, Tightens Loose Skin, Reduces Fine Lines & Wrinkles, Reduces Hyper-Pigmentation, Reduces Inflammation & Scarring

Q. How Do I Use This LED Face Mask?

A. Its Easy! 

Simply remove any makeup you may be wearing. Connect the remote to your mask and then the power adapter to the remote. You Will then want to turn the Power on and Choose your Time and Color Settings. Put on your mask and Enjoy Life!

Q. I Have Sensitive Skin - Can I Use This Product?

A. Absolutely! 

When it comes to traditional skin care methods, it can be fairly difficult for those with sensitive skin to find a treatment that doesn't dry or irritate their skin. The Luminescence™ LED Face Mask, even at MAX settings, is 100% safe and cannot harm or damage the skin and is a blessing for ANYONE looking to improve the look & feel of their skin! Each of the seven different color LED Lights can have their energy output adjusted to accommodate to your skin's sensitivity level.

Q. Does LED Light Therapy Treat Acne?

A. Thankfully - Yes! 

The Blue Light Sterilizes Acne-Producing Bacteria, stopping stubborn acne at its root source. It also shrinks Sebaceous Glands and Reduces Scarring & Inflammation from acne. 

Q. Is Luminescence™ Based in The United States?

A. Our Main Office is Owned and Operated in San Francisco, California: 

However we do have warehouses located all over the world including Europe, Asia and Australia to accommodate for our high demand!

Q. How Long Does It Take To Ship? 

A. 


Orders are Fully Processed and Fulfilled Within 1-3 Business Days and Shipped Accordingly To The Times Below


US ORDERS: 7-15 Days

UK ORDERS: 4-9 Days

AU ORDERS: 7-15 Days


All Orders Come With Tracking Numbers & Shipment Updates Via Email or SMS


**Please Note: Due to Customer Feedback - All LED Face Masks are Now Shipped Without The Added Microelectronic Current Prongs**

Q. What Are The Wavelengths & Features of Each Color of Light?


Click On a Color Below To See Its Features!


red - 630nm

Anti-Aging, Promotes Collagen, Tightens loose skin, Increases elasticity, Revitalizes Cells, Improves Blood Circulation

Blue - 415nm

Sterilizes Acne-Producing Bacteria, Shrinks Sebaceous Glands, Reduces Inflammation & Scarring, Promotes Oxygen

Green - 525nm

Reduces Hyper-pigmentation, Balances Oily Skin, Relieves Mental Stress, Promotes Lymphatic Drainage

Purple - 390nm

Combination Of Red & Blue Light; Anti-Aging, Sterilizes Acne-Producing Bacteria, Reduces Inflammation & Scarring, Reduces Fine Lines & Wrinkles

cyan - 500nm

Reduces Swollen Capillaries, Balances Skin Texture, Reduces Inflammation & Scarring, Relieves Mental Stress

yellow - 590nm

Stimulates Red Blood Cells, Reduces Pigmentation, Balances Skin Texture, Reduces Fine Lines & Wrinkles, Reduces Redness

white - 490nm

Penetrates Skin Deepest; Speeds Up Skin Metabolism, Tightens loose skin, Reduces Fine Lines & Wrinkles, Reduces Hyper-pigmentation, Reduces Inflammation & Scarring


Q. Will This Damage My Eyes/Do I Need Eye Protection?

A. No & No!!

We kept this in mind while designing our mask as no one would want super bright LED's right in their eyes! This is why we created the Luminescence LED Face Mask with built-in eye protection around the eye holes, allowing you to kick-back and relax during your Light Therapy Treatment With no Worries of Eye Damage or Irritation - Watch T.V. or Even Read a Book While Getting Beautiful, Radiant Skin!